Support
1) How to request technical support?
If the issue you need technical support with is not covered on this page, click the link next to the license key, on the plugin settings, and fill out the ticket with your request.
2) Where do I report security vulnerabilities found in this plugin?
You can report any security bugs found in the source code of this plugin through the Patchstack Vulnerability Disclosure Program.
The Patchstack team will assist you with verification, CVE assignment and take care of notifying us.
Licensing
1) How to transfer the license to another domain?
You should ask for the domain change in your customer area, next to the original order details.
After you get the reply from us stating that the license key is free, you should go to the plugin configurations on the new website and insert the key again.
If you cloned the website, the license key is on the database, and you need to remove it, or else this new domain will not be activated. Remove these records from the wp_options table on the new install:
tdwpro_license_keytdwpro_activation_key
Then you should be able to insert the key again and activate it on the new domain.