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Shop as Client PRO add-on not working after updating the Free version to 1.9 or above? The solution is here.

We messed up! We really did… 💩

Due to a change in how both the Free and PRO add-on plugins are loaded into WordPress, that we introduced in version 1.9, a breaking change was also introduced, for which we apologize to our customers.

The PRO add-on stops working if you update the Free version before of the PRO add-on. Both need to be on version 1.9.2 or above (versions 1.9.0 and 1.9.1 should not be used). But because the POR add-on stops loading, so the update mechanism of its own, so you’re stuck on an older version without the chance to update via WordPress.

Fortunately, there’s a solution!

  • Login to your customer account
  • Go to Downloads
  • Download Shop as Client PRO add-on
  • Log in as an administrator on your website
  • Go to Plugins > Add new and click on Upload Plugin
  • Upload the file zip you just downloaded and confirm the substitution of the older version

You should be OK by now. If you’re not, just open a ticket with us.

Again, sorry for this mess! 😿