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New support tickets system

As stated on our company blog, we made changes to our support policy to make sure we can help all of our customers in due time, with better quality and efficiency.

As a consequence of this new policy, we will not be able to reply to any phone calls, direct emails, WhatsApp messages, pigeon posts, or smoke signals requesting support.

We now have a dedicated support ticketing system, that all of our collaborators monitor in order to give you a solution to your issues as soon as possible, accordingly to our support policy. Check our support page to know how to open a ticket, or click the support link near your license key on the plugin settings.

Don’t worry, the support quality will only increase for all of our customers, and we’ll call you if we feel the need to.

PS: If you absolutely need to talk to us over the phone, you can buy support hours and schedule a remote session or phone call with us.